Frequently Asked Questions

Everything you need to know about shopping with Cadence.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original condition and packaging to qualify for a full refund.

Do you offer international shipping?

Yes, Cadence ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.

How do I know if a product is in stock?

Stock availability is updated in real-time on each product page. If an item is out of stock, you can sign up to be notified as soon as it is replenished.